1. About This Notice
This Privacy Policy explains how Verve and Vault collects, uses, discloses, and protects your personal data when you use our services. It also details your rights and how to exercise them.
2. Who We Are
Verve and Vault is a trusted marketplace with logistics and payment services. The data controller is the local Verve and Vault entity in your region.
3. The Data We Collect About You
a. Data You Provide:
- When you register, purchase, contact support, or participate in promotions.
- Types include identity data, contact info, login, payment, feedback, and preferences.
b. Data We Collect Automatically or from Others:
- Device, browser, usage, location, and behavioral data.
- Shared data from partners (e.g., social media, carriers, affiliates).
You may opt out of personalized ads and data usage by emailing Nigeria.legal@verveandvault.com.
4. Cookies and Other Identifiers
We use cookies to improve your experience. Please see our Cookie Notice for details on usage and consent.
5. How We Use Your Personal Data
- To register and manage your account.
- Process orders and payments.
- Personalize services and ads.
- Comply with legal obligations.
- Detect fraud and improve services.
6. Legal Basis for Processing
- Consent: e.g. marketing opt-in.
- Legitimate interests: business analytics and operations.
- Contract performance: order fulfillment and customer support.
- Legal compliance: identity verification, fraud prevention.
7. How We Share Your Personal Data
A. Shared With:
- Product vendors and partners to fulfill purchases.
- Service providers: delivery, payments, analytics, support, etc.
- Regulators or third parties for fraud, risk, or legal reasons.
B. We Ensure:
- Data is used according to our privacy policy.
- Third parties cannot use your data for unrelated purposes.
8. International Transfers
We may transfer your data outside your country, ensuring it is protected per local laws.
9. Data Retention
- We retain your data while your account is active or as required by law.
- Data is deleted or anonymized when no longer needed.
10. Data Security
We apply strict safeguards to protect your data. In case of a breach, you’ll be notified as per legal requirements.
11. Your Legal Rights
- Access, correct, or delete your data.
- Restrict or object to how it’s used.
- Transfer data to another provider.
- Opt out of marketing at any time.
To delete your data, email compliance.alert@verveandvault.com or use your account settings.
12. Data Controllers & Contact
If you have any questions, contact our Data Privacy Officer at: Nigeria.legal@verveandvault.com.